{"id":1701,"date":"2026-07-01T17:48:50","date_gmt":"2026-07-01T16:48:50","guid":{"rendered":"https:\/\/optionspilatesstudio.com\/hk1\/studio-policies\/"},"modified":"2026-07-09T13:40:23","modified_gmt":"2026-07-09T12:40:23","slug":"studio-policies","status":"publish","type":"page","link":"https:\/\/optionspilatesstudio.com\/hk\/studio-policies\/","title":{"rendered":"Studio Policies \u2502 Options Pilates Hong Kong"},"content":{"rendered":"\t\t
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Studio Policies & Terms<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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At Options Pilates Studio, we believe that exercise should be inspiring, challenging but safe, and fun. Please read our policies before attending your first session.<\/p>

Health & Safety<\/h2>

Please do not attend class if you are sick \u2014 contact us to reschedule. Inform your instructor of any injuries, medical conditions or pregnancy before class. Hand sanitisers are available throughout the studio.<\/p>

Hygiene<\/h2>

Clean grip socks must be worn at all times in the studio. Please spray down and wipe equipment thoroughly after each use using the products provided. Please refrain from wearing strongly scented perfume or body oils which may stain the equipment.<\/p>

Studio Etiquette<\/h2>

Please sign in before your class begins. Silence your mobile device and restrict usage to the reception area. Please keep your voice down near the studio floor to avoid distracting other clients. We cannot be held liable for loss of valuables \u2014 please use the lockers provided.<\/p>

Booking & Cancellation \u2014 Group Classes<\/h2>

Classes must be booked in advance. Cancellations must be made at least 12 hours before class start time to avoid losing the class credit. Late cancellations and no-shows forfeit the credit.<\/p>

Booking & Cancellation \u2014 Private Sessions<\/h2>

24 hours notice is required for cancellations or rescheduling. Late cancellations and no-shows are charged in full.<\/p>

Course Cancellations<\/h2>

If a course is cancelled by Options Pilates due to insufficient enrolment, your payment will be refunded in full or applied as a credit to your account. Student-initiated cancellations are subject to the terms provided at time of enrolment.<\/p>

Refunds<\/h2>

We are unable to give refunds on class packages. In genuine exceptional circumstances, please email hk@options-studio.com<\/a> and we may apply a credit to your account. Credit card payments are subject to a 3% transaction fee even if a course is cancelled by us.<\/p>

Questions?<\/h2>

Contact us at hk@options-studio.com<\/a> or visit us at 7th Floor, Abdoolally House, 20 Stanley Street, Central, Hong Kong.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Studio Policies & Terms At Options Pilates Studio, we believe that exercise should be inspiring, challenging but safe, and fun. Please read our policies before attending your first session. Health & Safety Please do not attend class if you are sick \u2014 contact us to reschedule. Inform your instructor of any injuries, medical conditions or […]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1701","page","type-page","status-publish","hentry"],"yoast_head":"\nStudio Policies \u2502 Options Pilates Hong Kong<\/title>\n<meta name=\"description\" content=\"Booking, cancellation and refund policies for Options Pilates Studio Hong Kong. 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